Bastrop, LA · Morehouse Parish
IT Support in Bastrop, LA
Bastrop is about 25–30 minutes north of Monroe—Morehouse Parish offices, plants, and owner-operated firms that need a named person on Microsoft 365 and backups, not a queue in another state. NewRockIT covers Bastrop with scheduled on-site days from West Monroe and Splashtop for everything that does not need a truck roll.
Phone
(318) 532-5964Hours
Monday–Friday, 8:00 AM – 5:00 PM
Service area
Bastrop, LA · no public street address
Drive time and coverage
From West Monroe or Monroe, Bastrop is roughly 25–30 minutes north. That is planned-visit distance. We batch Bastrop trips when we can so you are not paying for windshield time on every small change.
Light manufacturing and distribution, professional offices, churches and nonprofits, and multi-location groups that keep a Bastrop site with staff in Ouachita Parish.
Scheduled on-site, remote the rest of the week
Firewall installs, new office Wi-Fi, server or NAS work, and anything in a rack happen on-site during Monday–Friday, 8:00 AM – 5:00 PM. Password resets, MFA, Outlook, and Microsoft 365 admin are remote. Continuous monitoring still watches covered systems overnight; we do not staff a Bastrop storefront or a 2:00 AM on-site SLA.
Identity is tenant-wide. A user in Bastrop and a user in West Monroe get the same MFA and Conditional Access standard. That is a normal design, not a special product.
What we will not pretend about Morehouse Parish
Coverage is founder-led from West Monroe. If you need a local bench of ten engineers inside city limits, say so on the first call—we will tell you we are the wrong firm. What we will own is the Microsoft tenant, backups you can restore, endpoint standards, and custom software when the workflow is the product.
Services for Bastrop
Managed IT
Proactive monitoring, help desk support, and infrastructure management so your team can focus on the work that grows the business.
Development
Purpose-built software, integrations, and automation that replace spreadsheets, eliminate busywork, and fit the way your business actually operates.
Microsoft 365
Migration, configuration, security, and adoption support for Microsoft 365, Azure, and the modern workplace stack your team relies on every day.
Consulting
Independent guidance on technology roadmaps, vendor selection, security posture, and IT investments that support real business outcomes.
Cybersecurity
Identity-first security, email protection, DNS filtering, EDR, backups, and ransomware readiness—scoped for SMBs, not a pretend 24/7 SOC.
VoIP
SimpleVoice is NewRockIT’s hosted business phone system: keep your numbers, auto attendants, queues, and apps on every device—run by the same person who runs your IT.
Frequently asked questions
Do you serve Bastrop on-site?+
Yes, by appointment during Monday–Friday, 8:00 AM – 5:00 PM. Most tickets are remote. Hardware, wireless, and build-outs are on-site.
How far is Bastrop from West Monroe?+
About 25–30 minutes north of Monroe. Planned visits, not “we will be there in 20 minutes for every mouse problem.”
Can Bastrop staff share a tenant with a Monroe office?+
Yes. One tenant, one identity standard, users in both cities.
Talk through IT in Bastrop
Tell us about your environment. Help desk is Monday–Friday, 8:00 AM – 5:00 PM. Monitoring of covered systems can run continuously.